TenHold FAQs
What does the name “Tenhold” represent?
The name “Tenhold” is rooted in the Latin word tenere, meaning “to hold.” Jotto Desk has built products trusted to hold essential equipment securely in the most demanding public safety environments. More than just a name change, Tenhold represents modernized solutions to meet the needs of today’s first responders.
What is Tenhold?
Tenhold is the next chapter of JottoDesk, built in alignment with decades of customer feedback.
You talked. We listened.
Tenhold delivers:
- A modern buying experience
- Scalable fleet solutions
- Quickest install times in the market
- Easier ordering for dealers and agencies
- Fast ship times
Are Jotto Desk and Tenhold the same company?
Yes.
Same team. Same manufacturing. Same commitment to public safety — now under the Tenhold brand.
Is Jotto Desk shutting down?
No. Jotto Desk has evolved into Tenhold. You can find what you need on the Tenhold website but if you have any questions, please contact us and we’ll help get you what you need.
When will the transition be complete?
The full product catalog is live on the Tenhold site. The Jotto Desk website will be available until May 1, 2026 for reference.
Where should I place my order today?
If the product is available from Tenhold, order on that website (www.tenhold.com). If not yet live, the Jotto Desk website and catalog remain fully operational. Our sales and customer service teams are happy to guide you.
Will Jotto Desk products still be available during the transition?
All products will be available on the Tenhold site starting May 1st, 2026.
Will product quality, specs, or compatibility change?
No.
Products remain engineered, tested, and manufactured to the same standards you trust.
Any updates you see reflect improved usability or expanded options, not reduced quality.
Will pricing, warranties, or support change?
No changes to:
- Product warranties
- Customer support
- Dealer relationships
Tenhold simply delivers a better experience around the same trusted products.
What happens to JottoDesk links or saved pages?
As products fully transition to Tenhold:
- Relevant pages will be securely redirected
- You’ll always land on the correct product page
No broken links. No dead ends.
Will customer support change?
No. The same team, service standards, and support channels remain in place throughout the transition.
Why was Tenhold created?
Tenhold was created as a response to what customers told us wasn’t working. From feedback around navigation and ordering complexity to dealer workflows and scalability, Tenhold is the solution we built by listening.
What led to the creation of the original Jotto Desk product?
Jotto Desk was built on the principle of risk reduction. Every product decision has been manufactured to remove friction, distraction, and uncertainty from high-stakes environments.
How long has Jotto Desk existed?
For over three decades, Jotto Desk, now Tenhold, has ensured every vehicle, and everything installed inside it, works exactly as expected, every single time.
Who are Tenhold’s core customers?
Tenhold supports law enforcement and emergency response fleets across North America. The products are engineered for durability, safety, and operational efficiency in patrol vehicles, SUVs, and specialty units.
What is the Tenhold Gun Rack with Suppressor Lock Head?
Our Gun Rack with Suppressor Lock Head is a redesigned lock head built to retain suppressor-equipped weapons. The old lock head was too narrow to accept suppressed firearms, leaving a gap in the product line. The new lock head is everything fleet managers know and love, but now even safer and more secure.
What problem does the Gun Rack with Suppressor Lock Head solve?
The new Gun Rack with Suppressor Lock head is a redesigned lock head built to retain suppressor-equipped weapons. The Suppressor Lock Head addresses and solves a gap in the current product line, which offered a more narrow lock head jaw that was unable to accept suppressed firearms.
What makes the Suppressor Lock Head different from previous models?
The Suppressor Lock Head features a wider, redesigned lock head that supports firearms both with and without suppressors. Its expanded diameter improves versatility, ensuring a secure fit across a broader range of weapon configurations without compromising ease of use and accessibility.
How do Tenhold products compare to other competing products?
Tenhold is committed to delivering solutions that support real-world needs. Our products are built to adapt to the evolving demands of modern first responders, combining durability with thoughtful, mission-driven design. We incorporate real-world officer experience in our designs, prioritize operational efficiency and leverage firsthand field insights to continually refine and enhance our products.
